The nice girl at the agency called me back to apologise profusely, and took my bank details to transfer the money today - both for the existing invoice and my second one which isn't even overdue yet. This has restored my faith in human nature (or at least in finance departments). She also took the trouble to call me back twice as I was in a recording studio with my phone turned off when she left the first message, which I particularly appreciated.
So while there is no cheque in the post, there are spondoolicks heading towards my bank account. Hurrah!
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